Hello, I am Preeti Bisht, an eBay and Amazon Specialist with extensive experience in online retail. I take pride in offering a diverse range of products across various categories, including home décor, kitchen essentials, seeds, clothing, religious items, and exquisite handicraft products. My goal is to provide high-quality items that cater to different tastes and preferences while ensuring exceptional customer satisfaction.
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FAQs - Your questions answered about orders, payments, shipping, and returns.
1. How do I place an order on your website?
Answer: Placing an order is simple! Browse our products, add your chosen items to the cart, proceed to checkout, and fill in your shipping and payment details. Once completed, you’ll receive a confirmation email with your order details.
2. Is my payment information secure on your website?
Answer: Absolutely! We use advanced encryption technology and secure payment gateways to ensure that your payment information is completely safe with us.
3. What are your shipping charges and delivery time?
Answer: We’re sorry for the inconvenience! Please contact our customer support within 48 hours of receiving the product. Share a photo of the item, and we’ll arrange a replacement or refund promptly.
4. What if I receive a damaged or incorrect product?
Answer: Shipping charges depend on your location and the size of your order. During checkout, the exact shipping cost will be displayed. Delivery times usually range from 3–7 business days for domestic orders.
5. Can I return or exchange a product if I don’t like it?
Answer: Yes, we have a hassle-free return policy. If you’re not satisfied, you can return or exchange the product within 7 days of delivery, provided it is unused and in its original packaging. Please check our Return Policy for more details.
6. Do you offer Cash on Delivery (COD)?
Answer: Yes, we offer COD in most locations. The option will appear at checkout if it’s available for your area. A small fee may apply for COD orders.
7. How can I track my order?
Answer: Once your order is shipped, you’ll receive a tracking ID via email or SMS. Use that ID on our tracking page to check your order’s status in real time.